Privacy policy - united fashion service

1. Privacy at a glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data includes all data that can personally identify you. Detailed information on data protection can be found in our privacy policy listed below this text.

Data Collection on this Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the 'Controller' section of this privacy policy.

How do we collect your data?

Your data is collected when you provide it to us. This can include data that you enter into a contact form. Other data is automatically collected or obtained with your consent when you visit the website through our IT systems. This mainly consists of technical data (e.g., internet browser, operating system, or time of page access). The collection of this data occurs automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the proper functioning of the website. Other data may be used for analyzing user behavior.

What rights do you have regarding your data?

You have the right to obtain free information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for future processing. Additionally, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. For this purpose and if you have further questions regarding data protection, you can contact us at any time.

Analysis Tools and Third-Party Tools

When you visit this website, your browsing behavior may be statistically analyzed. This is mainly done with the help of analytics programs. Detailed information on these analytics programs can be found in the following privacy policy.

Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by external service providers (hosters). The personal data collected on this website is stored on the hosters' servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access, and other data generated via a website. The use of hosters is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of providing a secure, fast, and efficient online offering by a professional provider (Art. 6(1)(f) GDPR). Our hosters will only process your data to the extent necessary to fulfill their performance obligations and will follow our instructions regarding this data. We use the following hosters:

Amazon Web Services, Inc.
410 Terry Avenue North
Seattle WA 98109
United States

SALESFORCE
415 Mission Street
Suite 300
San Francisco
CA 94105

Conclusion of a Data Processing Agreement

To ensure the data processing is in compliance with data protection regulations, we have concluded a data processing agreement with our hoster.

General Information and Mandatory Disclosures

Data Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. communication by email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the responsible party

The responsible party for data processing on this website is:

André Berger GmbH
United Fashion Service
Schloss Seefeld, Schlosshof 14
82229 Seefeld
Phone: +49 8152-9931-3
Email: info@united-fashion-service.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Storage duration

Unless a more specific storage period is specified within this privacy policy, your personal data will remain with us until the purpose for data processing ceases to exist. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted, unless we have any other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, the deletion will occur upon the expiration of these reasons.

Legally mandated data protection officer

We have appointed a data protection officer for our company.

Martin Gluschke
Qfact GmbH
Münchener Straße 6
82362 Weilheim
Phone: 0881/9278500
Email: mg@qfact.de

Notice regarding data transfer to the USA

Our website includes tools from companies based in the USA, among others. When these tools are active, your personal data may be transferred to the US servers of the respective companies. We would like to inform you that the USA is not considered a safe third country according to EU data protection laws. US companies are obligated to disclose personal data to security authorities without the possibility for you as the data subject to take legal action against it. Therefore, it cannot be ruled out that US authorities (e.g., intelligence agencies) may process, analyze, and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can revoke your consent at any time. The lawfulness of data processing carried out before the revocation remains unaffected by the withdrawal.

Right to object to data collection in special cases and against direct advertising (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES THE ASSERTION, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR). IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT ADVERTISING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT ADVERTISING (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the address line of the browser from 'http://' to 'https://' and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion, and rectification

Within the framework of applicable legal provisions, you have the right to obtain free information about your stored personal data, its origin and recipients, and the purpose of data processing, as well as a right to rectification or deletion of this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time. The right to restrict processing exists in the following cases: If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure. If we no longer need your personal data, but you require it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion. If you have lodged an objection pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. As long as it has not been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data. If you have restricted the processing of your personal data, such data - apart from its storage - may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

Objection to promotional emails

We herewith object to the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operators expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.

4. Data collection on this website

Cookies

Our websites use so-called 'cookies'. Cookies are small text files that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser. In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g., cookies for payment processing). Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to analyze user behavior or display advertisements. Cookies that are necessary for the electronic communication process (necessary cookies) or for the provision of certain functions requested by you (functional cookies, e.g., for the shopping cart function) or for the optimization of the website (e.g., cookies for measuring the web audience) are stored based on Art. 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the respective cookies will be based exclusively on this consent (Art. 6(1)(a) of the GDPR); consent can be revoked at any time. You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited. If cookies are used by third-party companies or for analysis purposes, we will inform you separately within the scope of this data protection declaration and, if necessary, request your consent.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files that your browser automatically transmits to us. These are:<br>Browser type and browser version<br> Operating system used<br> Referrer URL<br> Hostname of the accessing computer<br> Time of the server request<br> IP address<br>These data will not be merged with other data sources. The collection of this data is based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in the technically error-free display and optimization of its website, for which the server log files must be recorded.

Contact Form

If you submit inquiries to us via the contact form, your information from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not disclose this data without your consent. The processing of this data is based on Art. 6(1)(b) of the GDPR, if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6(1)(f) of the GDPR) or on your consent (Art. 6(1)(a) of the GDPR), provided that this has been requested. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions - especially retention periods - remain unaffected.

Inquiry by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not disclose this data without your consent. The processing of this data is based on Art. 6(1)(b) of the GDPR, if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6(1)(f) of the GDPR) or on your consent (Art. 6(1)(a) of the GDPR), provided that this has been requested. The data sent to us via contact inquiries will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions - especially statutory retention periods - remain unaffected.

5. Analysis tools and advertising

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited ('Google'), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics allows the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used, and the user's origin. This data may be consolidated by Google into a profile that is assigned to the respective user or their device. Google Analytics uses technologies that enable the recognition of users for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google regarding the use of this website is usually transferred to a Google server in the United States and stored there. The use of this analysis tool is based on Art. 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If consent has been requested (e.g., consent to the storage of cookies), the processing is based exclusively on Art. 6(1)(a) of the GDPR; consent can be revoked at any time. The transfer of data to the USA is based on the EU Commission's standard contractual clauses.

Details:
Google Privacy

IP Anonymization

We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Software Error Logging Service

We want to provide our visitors with the best possible experience, which is why we constantly improve and develop our websites. However, not all malfunctions, such as programming errors, can be completely ruled out from the outset. Therefore, we use Bugsnag, a technical error analysis tool provided by Bugsnag Inc. ('Bugsnag'), 939 Harrison St, San Francisco, CA 94107, USA. The tool helps us to analyze, evaluate, and categorize errors in the event of malfunctions. In order to improve the accessibility and technical stability of our websites through monitoring functionality, system stability, and identification of code errors, it may be necessary for us to automatically transmit the following information to Bugsnag in the event of a software error:

  • Device information (operating system, browser version, browser type)
  • The IP address of the device used
  • Details of the page visited at the time of the error
  • Time of the error

The legal basis for the aforementioned processing is Art. 6(1)(f) of the GDPR. No evaluation for advertising purposes takes place explicitly. The data is collected anonymously and used in a non-personalized manner and subsequently deleted. This analysis helps us to further improve our website and fix unnoticed code errors. This processing is carried out in our legitimate interest, as the data serves solely the purpose of error identification and analysis. You can prevent the installation of cookies in advance by adjusting your browser software accordingly or object to this processing by deleting cookies through your browser settings. For more information on data processing and the functioning of Bugsnag, please refer to Bugsnag's Privacy Policy.

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=en.
For more information on how Google Analytics handles user data, please refer to the Google Privacy Policy.

Data Processing Agreement

We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

Data Retention Period

Data stored by Google on a user and event level, linked to cookies, user identifiers (e.g., User ID), or advertising IDs (e.g., DoubleClick cookies, Android advertising ID), will be anonymized or deleted after 14 months. For more details, please refer to the following link:
Google Data Retention

6. Newsletter

Newsletter data

If you would like to subscribe to the newsletter offered on the website, we require your email address and information that allows us to verify that you are the owner of the provided email address and consent to receiving the newsletter. No further data will be collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not share it with third parties. The processing of the data entered in the newsletter registration form is based solely on your consent (Art. 6(1)(a) GDPR). You can revoke your consent to the storage of data, email address, and use for sending the newsletter at any time, for example, via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation. The data you provide for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter or the purpose no longer applies, and will be deleted from the newsletter distribution list after unsubscribing. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion, based on our legitimate interests pursuant to Art. 6(1)(f) GDPR. After you have been unsubscribed from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist will be used solely for this purpose and will not be merged with other data. This serves both your interest and our interest in compliance with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is not time-limited. You can object to this storage if your interests outweigh our legitimate interest.

Mailchimp

This website uses the services of MailChimp for the purpose of sending newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. MailChimp is a service that allows for the organization and analysis of newsletter campaigns. When you enter data for the purpose of subscribing to the newsletter (e.g., email address), this data is stored on MailChimp's servers in the USA. Using MailChimp, we can analyze our newsletter campaigns. When you open an email sent via MailChimp, a file included in the email (known as a web beacon) connects to MailChimp's servers in the USA. This allows us to determine whether a newsletter message has been opened and which links have been clicked, if any. In addition, technical information such as the time of access, IP address, browser type, and operating system is collected. This information cannot be attributed to the respective newsletter recipient and is used solely for statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the interests of the recipients. If you do not want analysis by MailChimp, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter message. The data processing is based on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation. The data you provide for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, and will be deleted from the newsletter distribution list after you unsubscribe. Data that has been stored for other purposes with us remains unaffected. The transfer of data to the USA is based on the Standard Contractual Clauses issued by the European Commission. Details: here and here. After you have been removed from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and is not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest pursuant to Art. 6(1)(f) GDPR). The storage in the blacklist is not limited in time. You can object to this storage if your interests outweigh our legitimate interest. For more information, please refer to MailChimp's privacy policy.

7. Shopify

Shopify

We use Shopify to process all orders in our shop. To do this, we redirect you to an external page hosted by Shopify for the ordering process. The data collected there is stored by Shopify so that we can fulfill your order. You can find Shopify's privacy policy here.